Privacy Policy
Omega Calls LLC ("Omega Calls," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1Information We Collect
Contact information you provide through our website forms, phone calls, or in-person interactions — including name, email address, phone number, and business name.
Call data, including recordings and transcripts, when you call our demo line or any AI-powered phone assistant we operate on your behalf. Calls may be recorded for quality, training, and service-improvement purposes.
Form submission data, including any details submitted through our online forms (e.g., service inquiries, callback requests, tier/plan selections).
Basic website analytics, such as pages visited and general usage patterns, collected through standard analytics tools.
2How We Use Your Information
To respond to inquiries and provide requested callbacks or demos
To deliver and improve our AI phone answering, website, and dashboard services
To communicate with you about your account, service, or requested information
To maintain internal records of leads and customer interactions
3How We Store Your Information
Information collected through our forms and phone systems is stored using third-party platforms including Jotform, Airtable, and Make.com. These providers maintain their own security and data-handling practices, which you can review on their respective websites.
4Sharing of Information
We do not sell your personal information. We may share information with service providers (such as the platforms listed above) solely to operate our business, or when required by law.
5Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the details below. We will respond to reasonable requests in a timely manner.
6Contact Us
Key Highlights
Questions or Inquiries?
These terms govern usage across all small-business phone workflows, dashboard integrations, and custom setups managed by Omega Calls LLC.
Terms & Conditions
By accessing or using the Omega Calls LLC website or services, you agree to the following terms.
1. Services
Omega Calls LLC provides AI-powered phone answering, business websites, and digital dashboard services for small businesses. Specific service scope, tiers, and pricing are described on our website and may be updated from time to time.
2. Use of Our Website
You agree to use this website only for lawful purposes and not to misuse, disrupt, or attempt unauthorized access to any part of our site or systems.
3. Demo Line & Recorded Calls
By calling our demo phone line, you consent to your call being answered and potentially recorded by an AI voice assistant, for the purposes of demonstrating our service and improving call handling.
4. Intellectual Property
All content on this website — including our logo, branding, and written material — is the property of Omega Calls LLC and may not be used without our permission.
5. No Guarantee of Results
While we aim to provide reliable AI phone answering and automation services, we do not guarantee any specific business outcome, call volume, or booking result from use of our services.
6. Limitation of Liability
To the fullest extent permitted by law, Omega Calls LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
7. Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
8. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
Omega Calls LLC • All Rights Reserved.
Security
Last updated: August 15, 2026
We take reasonable steps to protect the information you share with us.
How We Protect Your Data
Trusted Infrastructure
Form and call data is stored and processed through established third-party platforms (Jotform, Airtable, Make.com) that maintain their own industry-standard security measures.
Strict Access Controls
Access to stored customer and lead information is limited to authorized Omega Calls LLC personnel.
No Payment Card Storage
We do not store payment card information directly on our own systems.
Your Role in Security
We encourage you to avoid sharing sensitive information (such as passwords or financial account numbers) through our contact forms or phone lines, as these are intended for general inquiries and service requests.
Reporting a Concern
If you believe your information has been compromised or you've identified a security issue with our website or services, please contact us immediately at:
Omega Calls implements operational safeguards and leverages verified cloud partners to keep your inbound operations and data dependable.